Privacy Policy

This Privacy Policy outlines how Inovus (“we”, “our”, or “us”) collects, uses, shares, and protects your personal information when you visit our website (www.inovus.in) or make a purchase.

1. Collection of Personal Information:
We may collect the following personal information:
– Name, email address, phone number
– Billing and shipping addresses
– Payment details (processed securely via third-party payment gateways)
– Device information, including IP address, browser type, operating system, and browsing behavior

2. Use of Personal Information:
We use your information to:
– Process transactions and provide order confirmations
– Communicate regarding your purchases or inquiries
– Improve our services and site performance
– Prevent fraudulent transactions

3. Payment Data:
We do not store your credit/debit card details. All payment transactions are processed through secure payment gateways that are compliant with PCI-DSS standards as mandated by the Reserve Bank of India (RBI).

4. Cookies and Tracking:
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your preferences through your browser settings.

5. Sharing of Information:
We do not sell or rent your personal information. We may share data with:
– Payment processors for order completion
– Service providers assisting in operations
– Authorities if required under Indian law

6. Your Rights:
You can access, correct, or request deletion of your data by contacting us at contact@inovus.in.

7. Data Retention:
We retain your personal data for as long as necessary to fulfill the purposes outlined, unless a longer retention period is required by law.

8. Security:
We adopt appropriate security practices as per the Information Technology Act, 2000 and applicable rules to protect your data.

9. Grievance Officer:
Per the IT Act, the name and contact details of the Grievance Officer are:
Name: [To be filled]
Email: contact@inovus.in
Phone: +91-9958914397

10. Changes to This Policy:
We reserve the right to update this policy as required. Revisions will be posted on this page with the revised date.

For further assistance, contact us using the details mentioned above.